The Co-operative Bank is migrating its applications from on-premise environments to Amazon Web Services (AWS).

The UK-based bank has selected IT infrastructure services provider Kyndryl to aid with the migration and hopes that the move to AWS will reduce ongoing costs and improve service delivery for both employees and customers.

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The Co-operative Bank will use both AWS and Kyndryl's zCloud managed mainframe services in a hybrid environment for production and disaster recovery. Kyndryl will also, through its consultancy services, help to design, build, and migrate to the new AWS landing zone.

“We are committed to providing the best possible service to our customers, and our decision to migrate to AWS Cloud reflects that commitment," said Mike Errington, CIO at The Co-operative Bank. “This cloud transition will not only drive innovation in our IT strategy but also serve as a foundation for developing new capabilities and services that align with our key business objectives.”

John Chambers, president of Kyndryl UK and Ireland, added that he believes Kyndryl is "well-positioned to deliver security-rich and resilient infrastructure that supports The Co-operative Bank’s strategic ambitions and move to AWS Cloud.”

According to a 2016 announcement from The Co-operative Bank, IBM built the bank two data centers - a primary facility in Warwick and a secondary data center in Birmingham.

The bank experienced outages in 2022 and 2021. The 2022 outage impacted the bank's online banking, automated telephone services, and app platforms and was reportedly due to an "external Internet issue."

This year has seen the likes of Danske Bank and Citigroup signing major contracts with cloud providers. JPMorgan Chase is also seeking to get 75 percent of its data and 70 percent of its applications into the cloud by the end of 2024.